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Safe Shopping

As avid online shoppers ourselves, we know how important it is that our customers feel comfortable and safe shopping with Sorella Jewelry Studio. We've created the safe and supportive shopping environment that we look for when we shop online.

Safe Checkout
We take every precaution to protect our users' information. Our checkout process is 128-bit SSL (Secure Socket Layer) encrypted, which is industry-standard encryption protocol. Translation: Your credit card information is safe.

After an order is placed, we evaluate it further for fraud risk. If something sticks out as being a bit fishy, the order is held pending a personal call with the verified card holder to ensure the sale is valid.

Readily Available Customer Service
We don't outsource customer service to another company or another country. We have knowledgeable, friendly representatives on staff here in our Michigan studio ready to answer your emails or phone calls. We actually like to chat. Really. Try us.